CV examples / Logistics & hospitality
Hotel Receptionist CV Example
Employers hiring a Hotel Receptionist usually screen for these skills first: Check-in and check-out, Reservations and Guest service. This example shows how to present them clearly, with achievements you can adapt and a layout that applicant tracking systems read correctly.
Professional summary example
Hotel receptionist with [X] years in [X]-room hotels, warm with guests and confident on Opera PMS.
Skills employers search for
- Check-in and check-out
- Reservations
- Guest service
- Complaint handling
- Cash handling
- Upselling rooms
- Phone and email
- Night audit
Tools and systems
- Opera PMS
- Mews
- Protel
- Booking.com extranet
Personal strengths
- Reliability
- Teamwork
- Working under pressure
- Customer focus
Example achievements
Replace each [X] with your own numbers.
- Checked in up to [X] guests a shift
- Upsold room upgrades worth €[X] a month
- Resolved complaints and kept review scores at [X]
- Handled night audits accurately
Turn duties into results
Weak
Worked on reception
Strong
Checked in [X] guests a shift and generated €[X] a month from upgrades
Action verbs to start your bullet points
- Welcomed
- Managed
- Resolved
- Upsold
- Processed
- Handled
- Achieved
- Coordinated
Typical education: Hospitality qualification or experience
Common mistakes on a Hotel Receptionist CV
- PMS not named
- Languages not listed
- No upselling results
- Duties only
Build your Hotel Receptionist CV
The builder opens with these skills and example achievements ready to edit. One column, ATS-friendly, PDF or Word.
Open the builderCover letter opening line
I am applying for the Hotel Receptionist role because it matches the work I do best, and I can show results in the areas this job asks for most.
Questions
What skills should a Hotel Receptionist put on a CV?
Lead with the skills named in the job ad. For most Hotel Receptionist roles these include: Check-in and check-out, Reservations, Guest service and Complaint handling, each backed by an example in your work history.
How long should my CV be?
Two pages is standard in Ireland and the UK. Keep the most recent and relevant roles in the most detail.
How do I show results as a Hotel Receptionist?
Use the measures employers in this field recognise, such as PMS, guest satisfaction, occupancy, and say what changed because of your work. Replace every [X] in the examples with your real figures.